Data consolidation is critical for success as businesses technologies constantly evolve in order to realize the additional revenue opportunities that exist within your data but are not currently visible. A strategy must be focused on your current needs, future plans, and the business processes you’re accustomed to all while avoiding non-integrated applications.
Filed under data, business, processes, system, crm, consolidation, infrastructure, applications, cloud, technologies, cool life crm, systems
The CRM landscape is turning increasingly challenging for local, hosted, and independently operated CRM providers. The inability to meet the client’s technology needs, lack of flexibility, and the presence of large CRM providers has shaped the extremely competitive climate of this sector.
Filed under CIOReview, crm, cool life systems, salesforce, anylitics, database, cool life crm, financial services crm, mobile crm, websites
As outdated as they may seem, comment cards are still an important standard for businesses in the service industries, especially restaurants. Despite the fact that any business which relies on customer feedback to succeed can benefit from the use of comment cards, their popularity has declined in recent years. Perhaps the increased use of technology such as smartphones and smart devices may be to blame, but the comment card should not be completely eliminated.
Filed under comment cards, customer feedback, crm, data, information
Known as “on-demand software” or “hosted software,” the SAAS model goes by several names. Nearly everyone in the field of information technology has heard of this four letter acronym, but the majority of people in business industries have yet to become familiar with it.
Filed under saas, information technology, software, licensed software model, applications, cloud computing, data storage
Once a mere tech buzzword several years ago, the "cloud" has risen in popularity, to the point of becoming a household term. While many have heard of it, few understand what it is, despite its potential to revolutionize the fields of IT and computing.
Filed under cloud, cloud computing, data storage, web-based applications, scalability
“Big data” may be the newest buzzword of today’s technological trends, but the sheer amount of data collected by a business is not the best indicator of its potential. The core value of data lies in not how much of it is gathered, but how it used by the collector.
Filed under data, actionable information, data enhancement, data augmentation, data segmentation, marketing